MoodAnalyzer^®

Intelligent, Actionable Sentiment Analysis

MoodAnalyzer empowers companies to improve customer experience by intelligently interpreting sentiments in real-time from multiple information sources to proactively enable business decisions

​Visualize consumer behavior in real time across your business operations and applying predictive analytics to obtain actionable insights. 

Harness the power of Machine Learning built on cutting-edge technology to interpret all this information and making your data actionable.

Welcome to MoodAnalyzer^®

Our patent-pending Natural Language Processing Sentiment Analysis solution. 

 

​MoodAnalyzer captures customer sentiments for companies across Social Media feeds, Review sites, Phones, Surveys, Consumer Blogs, E-mails, the Web, and many other sources. 

​MoodAnalyzer allows your organization and its global operations to intelligently analyze customer data in real time, and take action based on predictive information.

---

Key Features

• NLP-based sentiment analysis based on data from information sources
• Real-time view of your core business drivers across geographies
• Descriptive, Predictive and Prescriptive analytics
• Relative view of performance across your locations or against your competition
• Immediate alerts on negative feedback for your attention and action
• User engagement analytics with activity indicators for campaign management
• Machine-learning-based recommendations for  business risk mitigation
• Cloud-based subscription – No long term contracts

Key Benefits

• Empower your business with 24x7, latest customer mood on your mobile and tablet
• Resolve customer issues before they become service-level breaches
• Leverage consumer information to predict behavior, and receive dos-and-don’ts suggestions
• Influence the Influencers through targeted campaigns
• Increase market share by analyzing competitor sentiments and informed positioning

The MoodAnalyzer^® Difference

 

• MoodAnalyzer is a solution, not a tool.
• Versatile engine deployable for  any type of scoring or pattern analysis
• Bespoke Algorithms and Models customizable for the highest accuracy
• Descriptive and predictive analytics, correlated with your internal data
• Professional Services delivered through quality Data Science teams 

Contact us to understand how we can help transform your data into actionable information.

SEND US A MESSAGE »